I just wanted to send you a quick note to express my appreciation for the extraordinary job you did repairing my 2010 F250. Although I'm sure you had other jobs pending you were able to squeeze me in, diagnose, and repair the problem all before leaving for the holiday weekend. One of my best presents this year was your ability to get me (and my truck) home for the holiday. Thanks again to you, and your staff for your hospitality and tech abilities.
"I wish to thank you for the excellent support you offered in the acquisition of my brother's 2009 Ford Flex. I understand the situation was out of the ordinary but appreciate the amazing help...and referred your organization to many others as a result."